Guest Column: Cloud commerce fundamentals
By Charlie Born, vice president of marketing at Plimus
The ecommerce landscape is quickly transforming as customer expectations evolve and new forms of digital goods and services grow in market share. Much of this transformation is happening with software-as-a-service (SaaS) and or cloud e-businesses that are taking over from traditional software in venture and equity firm investments. These fast-growth companies need to ‘take charge’ of their business and assume full control of selling digital goods and services online, yet do this in a cost-effective way. By adding the growing market popularity of the social web, it becomes even more important to reach the correct prospects with the correct offers and make the online shopping experience as frictionless as possible. Converting shoppers into paying customers is a big challenge; however, creating repeat buyers is truly a science.
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By David Galvan, president of
By Laura A. Schoppe