Lightning Pitch: Comnio – 24/7 customer service concierge

COMPANY: Comnio

ELEVATOR PITCH

Your 24/7 customer service concierge.

PRODUCT/SERVICE DESCRIPTION

Comnio is a web and mobile application that helps consumers everywhere share and resolve customer service issues about any business or service provider—easily, effectively, and for free.

Comnio solves the problem of being put on hold, being ignored by businesses, and overall bad customer service experiences, which can happen from even the world’s best businesses and brands.

Comnio helps customers share their feedback directly with the business and a manager, and work with a real person (a Customer Service Concierge) to get those customer service issues addressed and resolved.

Everything we do at Comnio is designed to improve customer service. In fact, that’s our mantra: ‘Improve customer service.’

In that statement, the most important word is ‘customer.’ That’s because, unlike everyone else in our space, Comnio is designed with the customer first, and the business second.

Comnio is developing tools focused on the consumer’s customer service experience and creating unique and personalized ways to save consumers time and frustration, while at the same time allowing businesses to use the same tools to communicate with their customers, resolve customer service issues, and deliver a better customer service experience.

FOUNDERS

Ross Clurman is a seasoned entrepreneur who has started three successful startups over the past 10 years.

Trever Evans is the director of consulting at Imagine Software.

HEADQUARTERS: Austin, Texas

WEBSITE: www.comnio.com

YEAR FOUNDED: 2013

TWITTER: @comnio

FACEBOOK: facebook.com/comnio

LINKEDIN: linkedin.com/company/comnio